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Frequently Asked Questions
Can I cancel my appointment?
Yes, however please provide at least 48 hours notice.
Do I need to pay my account on the same day?
Payment is made on the day of testing, we accept all major credit cards
Do you only accept high-risk patients?
No, we provide diagnostic testing for all patients from low to high risk.
Our service model is designed to ensure that patients only undertake the tests that are necessary to achieve a diagnosis.
How do I know how many tests I will need to undertake?
After each test your medical specialist will provide you with the results, and explain them to you.
They will let you know what further tests are required, if any, and why they are recommended.
How long will the testing take?
As each patient’s requirements are different, there is no set time, however we suggest it could take between two and six hours.
If I have my period can I still have a mammogram?
Yes, however your breasts may be more sensitive than usual.
Is there a chance I will have surgery at your clinic?
No, we are a diagnostic clinic.
All results are provided to your GP or referring doctor who will refer you to a specialist if required.
Is there a large waiting period for patients to be seen?
No, we generally schedule appointments within two weeks and make urgent appointments if required.
Is there only one medical professional reviewing the results?
No, our team of clinical consultants including breast physicians, radiologists and pathologists collaboratively make a diagnosis.
There is always more than one, often two or three health professionals analysing your results.
What do the fees cover?
Our service model is to provide all diagnostic testing to our patients in one day, with same day results.
The costs associated with this model are comparable to those when you undertake testing at multiple sites over several days or weeks.
Will my private health cover the costs?
No, there is a Medicare reimbursement for all tests.
Will the testing hurt?
You may experience some slight discomfort with your mammogram or needle biopsy (if required). However our team are skilled at minimising discomfort.